What is a sign off?
Feedback to your agency on your teams attendance record and their performance rating for that activity day.
At the end of your activity day you will receive an email with a link to sign offs. Click on the link and you’ll be taken to a page that looks like this:
Staffers are all given a default rating of 3 stars (Good). If your staff did a good job and didn’t stand out in any way, we ask that you keep the rating at 3 stars. This is a good score.
If the day went without a hitch, simply sign it off. Easy.
Changing a performance score or adding notes on one of your team
By clicking on the staffer you have the option to increase their number of stars (giving them a better than good rating), or reduce their stars (highlighting a less than satisfactory performance). You will also be able to state whether the staffer was late, absent etc. and add notes.
It’s better to leave the notes on a staffer empty unless you have something that you think the managers should know about the staffer, good or bad.
How does the rating work?
Watu assigns very specific meanings to the stars. 5 stars is A LOT better than 4 stars, and similarly, 1 star is a really bad score, not just marginally worse. Use ratings judiciously, they can have a severe impact on your colleagues. Also, if you enter any rating other than a 3, please do leave a note expanding on what the staffer did well or badly, to give managers some context for future bookings.
The point of rating staffers is to let your managers know who under performed, and who excelled. This is by definition for people that were out of the ordinary (in either direction). If everyone has 5 stars, we can’t really differentiate them much, and there’s no way to flag the actual rockstars!
NOTE: Staffers do not see the feedback that you give them.