Staff managers have a crucial – and often under appreciated – role in event staffing, but when it really comes down to it, it’s the field staff who make or break the event. Their performance on the ground is a reflection of their own maturity, dedication, work ethic and personality, but these factors can also fluctuate depending on their level of loyalty to an agency. The more they feel, and are, appreciated, the higher the motivation and willingness to go the extra mile.
So what are the best ways to show your appreciation? Here are 4 simple ways to reward staff:
[gdlr_heading tag=”h5″ size=”30px” color=”#000000″ background=”#ffffff” ]A Special Job Invite[/gdlr_heading]
Booking a special gig needing hosts for a top act? Source your most loyal, top of the range staff who have gone out of their way for you, so you can return the favour. Using the ‘shortlist to job’ feature, invite staff who have worked particularly well for your agency to a role you think they would relish whilst keeping it private in the system. Events work is about work and play, and this is a great opportunity to offer that.
[gdlr_heading tag=”h5″ size=”30px” color=”#000000″ background=”#ffffff” ]Gift Vouchers[/gdlr_heading]
If you heard that a staff member has been consistently performing well in the field, receiving rave reviews from both clients and event managers, try treating them to a personal gift. Have a scroll through their profile to see what their interests are and pop a voucher in the post with a little thank you note. And there’s no need to do this on a regular basis which calls for a definite winner: reward when someone has really stood out rather than choosing the best option that month. The spontaneity will keep it exciting for both staff and managers.
[gdlr_heading tag=”h5″ size=”30px” color=”#000000″ background=”#ffffff” ]A Handwritten Thank You Card[/gdlr_heading]
If you’re anything like me, receiving a personal card in the post comes maybe twice a year: birthday and Christmas. If I’m lucky. But the excitement of seeing a card with your name scrawled across it and reading the handwritten card inside is unparalleled. With the ease of technology to fire across an email, knowing someone took the time to choose a card, word it with care and pop it in the post for you goes much deeper than the card itself.
[gdlr_heading tag=”h5″ size=”30px” color=”#000000″ background=”#ffffff” ]Social Media Shout Out[/gdlr_heading]
Ok so what if a staff member has done a great job but it wasn’t an outstanding performance. Or, you’re a new business on a tight budget. In this case, a social media shout out may do the trick to help someone feel recognised and appreciated whilst keeping it simple and applicable to all the fantastic staff on your books.
With the cost of recruiting new staff much higher than retaining your great staff, keeping everyone happy is key. And we all know that happy staff lead to happy clients. Simple gestures of appreciation convey that work is not just business; events are also a lifestyle and some peoples’ way of life, so reaching out and giving more than just a pat on the back can lead to positive consequences not just for the staff, but also the managers as they build strong ties with those in the field.