See what we’ve been up to…

We’ve been a bit quiet over the last few months, keeping our heads down and minds at work. In fact, we’ve been so concentrated on taking care of tasks that we recently realised we’re yet to share them with you! Read on to learn about new releases, proposed changes and everything else in the world of Watu…

[x_custom_headline type=”left” level=”h2″ looks_like=”h5″]Brand Spanking New[/x_custom_headline]

A refreshed website with pages dedicated to you: access our knowledge base, videos and staff guide to ensure you’re making the most of your account.

Image of Watu Website


Demo videos, training videos, and short clips of super handy tips! Explore the newly filmed video collection in our video account.


Image of watu training video

[x_custom_headline type=”left” level=”h2″ looks_like=”h5″]Changes to Watu Software[/x_custom_headline]
The development team have recently released the following:

Floating toolbar: when scrolling down the page of staff, the message and jobs toolbar will float along with you
Last Log In: You can now view, via a staff member’s profile or the staff export file, the last time they logged into the system
Better Breadcrumbs: When signing off dates, if you use the breadcrumb trail at the top of the page to go back to sign off, your original filters will be maintained
URL Links: The accessibility of URL links within staff profiles has been improved so you have better access
Mandatory Warning: The warning message for missing mandatory information has been modified so it’s clearer what information is missing
0 Pay Invoices: Managers can now save an invoice totalling 0
Payroll Adjustments: These will now only show in payroll within the dates selected and must be toggled ‘on’ to be included
Australian ABN: A staff member’s ABN number is now included in their invoice

Back to Job: Access your last visited job through a one-click solution in the menu

Back to job button in watu


[x_custom_headline type=”left” level=”h2″ looks_like=”h5″]Adding to the Customer Happiness Team[/x_custom_headline]

Everyone, meet Mhairi:

Photo of customer happiness rep in watu

She’s just joined Watu as a Customer Happiness representative to help answer you and your staffs’ questions, as well as keep everyone smiling. So please, give her a little welcome when she answers your ticket!

Remember, whenever you have any sort of Watu related question, just click tech support from within your account and we’ll get straight back to you.

That’s all for now, folks. We look forward to updating you again soon and welcome any comments or feedback in the meantime; just hit reply or click tech support to get back to us.