It’s the run-up to the holidays and chances are you’re packed with events – but please, spare us a minute! We have some very important changes in the works, some of which apply to all Watu clients around the world.
- staffer eligibility (worldwide)
- staff geolocation (worldwide)
- Holiday pay (UK only)
- CRB checks (UK only)
Please do have a thorough read below and note any steps to take.
Staff Eligibility (All Clients)
What will change: Your staff are currently asked twice to confirm their eligibility to work in your country: once in the initial registration page, and once again as a mandatory question in their application form. We are going to be removing this tick box from the initial registration page.
What will not change: The question will still be present in the application form, and staffers will still be required to confirm their work eligibility in order to complete their application.
The important effect this will have on your account is as follows: staff who are still in the registering phase may have only completed partial information. Though they cannot be accidentally approved until all mandatory questions are answered, if you choose to book still-registering staff on a job, you may be contacting people who haven’t yet confirmed they can legally work in your country.
Next Step: Once this is live, check your profile template. We can edit the wording if you request via ‘tech support’, but the answer type of a single tick box cannot be changed.
When will it be live? By the end of December. Announcement via social media.
Staff Geolocation (All Clients)
Previous Set Up: At times, the mapping system within Watu does not recognise certain addresses. Why is this a problem? Because not only do you search for staff via their location, but staff also search for jobs within a certain distance of their house.
Coming Change: We are adding the option for staff to automatically be emailed if their address is not recognised. The email would come from the system itself and prompt staff to fix their address. This feature is an opt-in feature, meaning if you would like this to happen, a manager must tick to activate this within your general settings.
Next Step: Choose to opt in via your general settings.
When will it be live? January 2016. We’ll announce it via social media
Holiday Pay (UK Clients Only)
This feature is opt-out!
Holiday pay within the UK is an in-depth topic which we have been researching and discussing at length. Please find details and explanations within our blog.
Coming Change: We want to ensure we’re helping our clients to easily work within the limits of the law. We’re proposing changes as follows:
When building a job, the manager will enter the total pay as you have been doing. The software will split this into a “daily wage” part and “holiday pay” part. In bookings it will be displayed split as follows: “daily wage is X + holiday pay Y (total: Z)”.
When booking, it will be clearly stated that daily wage is X and holiday rate is Y for a total of Z
This will also link through to your payroll
Next Step: We will advise clients with plenty of time before this feature is released but please note this will be an opt out feature meaning if you do not want it implemented, you must untick the box within your general settings.
What are the consequences: If you do allow the feature to be enabled, you will be complying with the regulations. If you do not, that’s your choice, however bear in mind that some other Watu agencies will now be displaying holiday pay as such, as and as result, staff will be aware of the divide.
When will this be live? This will be live around mid-February. We will announce it via social media and email before it goes live, so you have the option to opt-out first.
CRB Check Change (UK Clients Only)
What has changed: If you are a UK agency and have staff working with children, you may now need to check their DBS. Note that this is a replacement for the CRB check. You can read details of the change on the government website.
Next step: If you currently have any profile template questions relating to CRB checks, and would like these edited to reflect the new wording, please reply detailing exactly how you would like us to edit the question.
Thanks for your attention in reading through all these upcoming changes.
We’re excited to get these in place for you to make your Watu experience even better. As always, feedback is welcomed, if you would like to discuss any topic further, by clicking ‘tech support’ in your account.
And as a final note, we’ll be working throughout the holidays but responses may slow down a bit as we sip mulled wine and roast our feet by the fireplace 😉
Happy holidays to all!